Privacy Policy

Last updated: 22 October 2026

This policy explains how RK Elevate ("we", "us") collects, uses and protects your personal information when you visit our website, fill in our website form, or respond to one of our Facebook or Instagram ads.

Who we are

RK Elevate is a UK business that runs Facebook and Instagram advertising for other businesses. We are responsible for the personal information described in this policy. You can contact us about it using the form on our website, or by replying to any message we have sent you.

What information we collect

When you contact us through our website form or a Facebook or Instagram lead form, we may collect:

• your name
• your phone number
• your email address
• your business name and the type of business you run
• anything else you choose to tell us in your message

How we use your information

We use your information only to:

• reply to your enquiry and contact you about our free trial and services
• set up and run advertising for your business if you decide to work with us
• keep a record of our conversations with you

We will not sell your information, and we will not use it to send you unrelated marketing.

Our legal basis

Under UK data protection law, we use your information because you asked us to contact you and it is needed to respond to your enquiry or to provide our services, and because we have a legitimate interest in replying to people who get in touch with us.

Who we share it with

We do not share your information with anyone else, except the service providers we use to run our business:

• Meta (Facebook and Instagram), which collects your details when you fill in one of our lead forms
• Formspree, which delivers messages sent through our website form to us
• Netlify, which hosts our website
• email, spreadsheet and lead management tools we use to store and follow up enquiries

These providers only process your information to provide their service to us.

How long we keep it

If you do not become a client, we keep your details for up to 12 months after our last contact and then delete them. If you become a client, we keep your details for as long as we work together and for up to 6 years afterwards for legal and accounting reasons.

Your rights

You have the right to:

• ask for a copy of the information we hold about you
• ask us to correct or delete your information
• object to us using your information or ask us to limit how we use it

To do any of these, contact us using the form on our website. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

Our website does not use tracking or advertising cookies. It loads fonts from Google Fonts, which means your browser connects to Google's servers to download them.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.